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is a trading name of Stay247 Pty Ltd ABN 83 121 656 004 of Level 1, 470 Main Street, Kangaroo Point. Qld 4169, Australia.

This policy addresses personal privacy matters. It explains in general terms what sort of personal information stay247.com holds and indeed why we hold it. Furthermore it explains how we collect, use and disclose the information.

stay247.com is committed to safeguarding the privacy of any personal information individuals are required, or may choose, to give to us.

stay247.com reserve the right to modify or amend this policy as we see fit, notification of any change will be posted on the site prior their implementation.


The information we collect will depend upon what service you request from our site and maybe obtained from you either onsite, via phone or in writing.

When Making an Accommodation Booking

We require your full name, email address and contact phone number.  This information will be passed on to the accommodation provider where appropriate.  You will be required to enter your credit card details on the eWay SSL secure server.

When you tick ‘Remember my details for next time’ after making an accommodation booking

Your full name, email address and contact phone number, credit card type and name on card are retained with the card number to be re entered on each booking occasion.

Newsletter Subscribe or Unsubscribe

We will require your full name, email address, birth date and month and postcode.  This will assist us in sending news letters to you as requested. You may unsubscribe should you no longer wish to receive our Newsletter.

To respond to yours Questions or Suggestions

We will require your full name, email address and/or telephone number in order to respond to either your question or suggestion.

Function changes

We may use your contact information to advise you of any site function changes or additions.

Surveys, competitions and promotions

stay247.com  may from time to time provide opportunities for you to participate in a survey, competition or promotion.  Personal information maybe required for these purposes but will be communicated clearly at the time.


Relevant accommodation suppliers of your booking 

As we have no control over these suppliers, we suggest you review their individual privacy policies for your own piece of mind. stay247.com contains links to many of our accommodation providers and these sites are not affiliated with stay247.com

In the Event of Legal Obligations

stay247.com  may be required by law to disclose information provided by you to stay247.com.  This could be as a result of fraud or threat to stay247.com or others.

Sale of stay247.com 

stay247.com may disclose your personal information to a third party in the event of a sale of all or part of the organisation but only if reasonably necessary for such a sale.


To ensure the confidentiality of your personal information we only use leading security technology and procedures and these are regularly reviewed and updated.

Our systems are configured with industry standard data encryption and firewall technology. When you send any personal information to us over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.


Statistics about our Customers

stay247.com will record general information about your site activity which may be used for statistical purposes.  This information may be shared with third parties acceptable to stay247.com but will not include any personal information.


“Cookies” are a piece of information delivered from a Web site to the client's browser, and then stored on the hard drive. Examples are login or registration information, online booking information, user preferences, etc. Cookies" can be read by that Web site on the next visit.  stay247.com will only use “Cookies” when you tick ‘Remember my details for next time’ after making an accommodation booking.


If you have any questions about our Privacy Policy or require further clarification on the storage or use of your private information, then please feel free to contact us by sending an email to privacy policy